At lodi29, protecting the personal data of our Filipino players is a responsibility we take seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your personal data. By using the lodi29 platform, you agree to the data practices described in this Policy.
All personal data on lodi29 is protected by 256-bit SSL encryption, access controls, and strict internal data handling policies aligned with Philippine data privacy standards.
lodi29 does not sell, rent, or commercially transfer your personal information to third parties for their own marketing purposes. Your data is used only to operate and improve our platform.
lodi29 processes your personal data in accordance with Republic Act 10173 — the Data Privacy Act of 2012 — and the implementing rules of the National Privacy Commission of the Philippines.
You have the right to access, correct, delete, and restrict the processing of your personal data held by lodi29. Data subject requests are handled within thirty (30) calendar days.
lodi29 uses cookies strictly for platform functionality, session management, and performance analytics. No tracking cookies are shared with third-party advertisers without your consent.
You may opt out of marketing communications from lodi29 at any time by updating your notification preferences in Account Settings or by contacting our support team directly.
This Privacy Policy applies to all personal data collected and processed by lodi29 Casino ("lodi29," "we," "us," or "our") in connection with your use of lodi29.club and all associated services, including games, payment processing, customer support, and promotional communications.
lodi29 is the data controller responsible for your personal data under this Policy. As data controller, lodi29 determines the purposes and means by which your personal data is processed. This Policy is written and enforced in compliance with Republic Act 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
Philippine Players: As a Filipino player, you benefit from the full protections of the Data Privacy Act of 2012. Your rights as a data subject are described in Section 10 of this Policy.
When you create a lodi29 account, we collect: full legal name, date of birth, Philippine mobile number, email address, and the password you create (stored in encrypted form only — never in plain text).
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, lodi29 may collect copies of government-issued identification documents such as a PhilSys National ID, UMID, driver's license, or passport, as well as proof of address and proof of payment method ownership.
We collect records of all deposits and withdrawal transactions made through your lodi29 account, including amounts, timestamps, payment method identifiers (e.g., masked GCash or Maya account numbers), and transaction reference numbers. Full payment credentials (such as complete bank account numbers or card numbers) are never stored on lodi29 servers.
lodi29 records your gaming history, including games played, wagers placed, results, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
We automatically collect technical data when you access lodi29, including: IP address, browser type and version, operating system, device identifiers, referring URL, pages visited within lodi29, and session timestamps. This data is used for security, fraud detection, and platform performance optimization.
If you contact lodi29 support via chat, email, or any other channel, we retain records of that correspondence for quality assurance, dispute resolution, and regulatory compliance purposes.
lodi29 collects personal data through the following means:
lodi29 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
lodi29 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and proportionate:
All third parties with whom lodi29 shares personal data are required to handle that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the specified purpose for which it was shared.
Some of lodi29's service providers — including game software providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred internationally, lodi29 ensures that appropriate safeguards are in place, including contractual data protection clauses and, where applicable, assessment of the recipient country's data protection adequacy. Such transfers are conducted only to the extent necessary to deliver the lodi29 service and are always subject to the protections of the Data Privacy Act of 2012.
lodi29 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. General retention periods are as follows:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized.
lodi29 implements a multi-layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Important: While lodi29 takes every reasonable step to secure your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials. lodi29 will never ask for your password via email, SMS, or chat.
lodi29 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are:
lodi29 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair platform functionality.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lodi29:
You may request a copy of all personal data lodi29 holds about you, including the purposes for which it is processed and the recipients with whom it has been shared.
You may request correction of any inaccurate or incomplete personal data. You can update basic account information directly through Account Settings; for KYC-related corrections, contact support.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that legal retention obligations (such as AML requirements) may prevent immediate deletion of certain data categories.
You may request that lodi29 restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests where your personal circumstances warrant this.
To exercise any of these rights, please contact lodi29's Data Protection Officer at the details provided in Section 13. We will respond to all verified data subject requests within thirty (30) calendar days. Where requests are complex, we may extend this period by a further thirty (30) days with prior notification.
lodi29 strictly prohibits use of the platform by anyone under the age of twenty-one (21) years. We do not knowingly collect personal data from individuals under 21. If lodi29 becomes aware that personal data has been collected from an individual under the minimum age, that account will be immediately closed, the data securely deleted, and any funds returned to the depositing payment method following standard verification procedures.
Parents and guardians who believe a minor may have registered at lodi29 are encouraged to contact our support team immediately. We treat all such reports with the highest priority.
lodi29 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of lodi29 after the effective date of any revised Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data rights, please contact lodi29's Data Protection Officer (DPO):
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Our full Terms & Conditions are available for review. For responsible gaming resources, visit our Responsible Gaming page.
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